Shipping policy

Shipping Rates

Delivery costs are calculated based on weight, size and type of item in your order.
Shipping charges will be shown at the checkout before payment is completed.

 

All orders are shipped via Australia Post.

 

Processing Time

Orders are typically processed and dispatched within 1–2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Estimates

• Standard Shipping: 3–7 business days (depending on your location)
• Express Shipping: 1–3 business days

Please note that delivery times are estimates only and may be affected by factors outside our control, including Australia Post delays, public holidays, or extreme weather.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately at birthly.au@gmail.com so we can assist you.

Shipping Terms

By placing an order, you agree that shipping costs are non-refundable, except where required by Australian consumer law.